Applications

WSSU's IT department offers comprehensive support for campus applications, software, and Enterprise Resource Planning (ERP) systems. This service includes assistance with software selection, installation, and troubleshooting, as well as management and optimization of the university's ERP system to streamline academic and administrative processes. Our goal is to ensure seamless integration, functionality, and performance of all technology solutions to enhance the WSSU experience for students, faculty, and staff.

Categories (2)

Banner

Banner is a comprehensive Enterprise Resource Planning (ERP) system designed specifically for higher education institutions. It integrates various administrative functions into a unified platform, helping colleges and universities manage their operations efficiently. The system is widely used for managing student information, financial transactions, human resources, and other administrative tasks.
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Other Applications

This service category provides a centralized location for service requests and access to specialized applications managed and supported by the Office of Information Technology. It ensures users can easily request resources, obtain necessary permissions, and receive technical support for enterprise and specialized software solutions.
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Services (6)

Adobe Access and Support

The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.

Canvas LMS Support

Support for the Canvas learning management system.

Microsoft 365 Suite

This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.

WebFOCUS Reporting Services

Request access to WebFOCUS and get help creating, updating, or troubleshooting reports to support your data and reporting needs.

Xtender Access and Support

Receive access or support for Xtender BDMS.

Software installation (one-time assistance)

This service helps faculty and staff install software on their devices when administrative access is required.