Service Catalog

Categories (12)

Accounts, Passwords & Access Requests

Password reset and RAMCard services.

Banner Support & WebFOCUS

Banner support and WebFOCUS reports.

Computers, Printers, Devices, Servers, Hardware, & Software

Assistance with desktop hardware, software, device, printer and server support.


Support for email.

Learning Management Systems

All Brightspace and Canvas LMS requests.

Multimedia, Classroom, Audio & Video Technologies

Classroom technology, teleconferencing, live streaming, live webinars and video services.

Non-Banner Applications

MainSaver, Microsoft 365, RAMTech, 25Live, RMS, Ellucian Portal (MyWSSU), etc.

OIT Project Request

Project management services, track, manage and deliver projects.

Security, Privacy, & Communications

Change Management, OIT Communications, and Incident Reporting.


Request additional training or assistance as a current user of various WSSU applications and software. Self-paced training please search Skillport

Web Support Services

Public-facing website tasks, SharePoint, Intranet, custom website development.

Wireless, Network & Telephone Support

Wireless services, desk telephones, mobile phones, connectivity issues, etc.