Account Access & Passwords

Access and Identity Management Services provide comprehensive solutions for managing user access and identity within the university. These services ensure secure, efficient, and convenient access to university resources and facilities. Here is a detailed breakdown of the services included:

Internet Access. Non-Standard Accounts and Passwords, Privileged Access, Ram ID Self-Service Password Reset:
RamCard, and Remote Access

Services (5)

Ram ID Self-Service Password Reset

Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.

RamCard

Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.

Service Account Request Form

Use this form to request a service account that is needed to run a server, service, or application.

Sponsored Account Request

Designed for an individual who is not a WSSU student, faculty member, or staff member and may be granted for a variety of reasons, including contractors who manage WSSU resources, volunteers, visiting faculty, and external research collaborators.

University Login (RAMID)

This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.