My Recently Visited Services
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
Secure remote access solutions enable faculty and staff to connect to campus resources and systems from any location. This service includes VPN access, remote desktop support, and secure connections to university networks, ensuring effective work and collaboration while off-campus.
We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.
With this service, users can request access to cameras located in the university's various academic, administrative and residential buildings.
For updates to the university website, including: new content, content updates, broken link repairs, spelling corrections, and university search engine optimization (SEO).
Add new, move, change or repair a desktop phone or request new features.
This service provides support for staff access and configuration needs within the StarRez Residential Management System.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
Supports WSSU’s financial operations through tools like SU Express (procurement), Evision (financial document output), Chrome River (expense reporting), and the Finance Data Mart (reporting and analysis). These services integrate with the Banner Finance system to streamline budgeting, purchasing, and financial management.
Use this form to request a service account that is needed to run a server, service, or application.
Use this form to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, data updates, or modifications to existing Banner processes or configurations.
Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
A Microsoft Forms-based leave request system that allows employees to submit time-off requests for manager approval. Approved requests can be added to either the manager’s calendar or a shared department calendar for easy tracking.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
Laptop loaner program for WSSU students in good standing.
With this service, you can request a quote for new hardware technology for university use.
Provide assistance with disconnecting and reconnecting workstations for an office relocation.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk before we purchase a third-party solution.
If you suspect a computer abuse or security incident, please inform the WSSU OIT Information Security Office using this form. The incident will be directed to the Information Security Team.
With this service, you can request assistance with the transmission of files that are greater than 150 megabytes (MB) in total size.