My Recently Visited Services
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
With this service, you can request a quote for new hardware technology for university use.
Laptop loaner program for WSSU students in good standing.
Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.
With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).
Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.
This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.
Request and update to the Banner Module Matrixes to reflect requested security role changes, including the addition, modification, or removal of user access permissions within Banner Admin modules.
Use this form to request a service account that is needed to run a server, service, or application.
Use this form to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, data updates, or modifications to existing Banner processes or configurations.
Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
A Microsoft Forms-based leave request system that allows employees to submit time-off requests for manager approval. Approved requests can be added to either the manager’s calendar or a shared department calendar for easy tracking.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.
Provide assistance with disconnecting and reconnecting workstations for an office relocation.
If you suspect a computer abuse or security incident, please inform the WSSU OIT Information Security Office using this form. The incident will be directed to the Information Security Team.
With this service, users can request access to cameras located in the university's various academic, administrative and residential buildings.
With this service, you can request assistance with the transmission of files that are greater than 150 megabytes (MB) in total size.