My Recently Visited Services
Request technology or digital communications projects. Submissions capture key details to support review and strategic alignment.
If you suspect a computer abuse or security incident, please inform the WSSU OIT Information Security Office using this form. The incident will be directed to the Information Security Team.
This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
Add new, move, change or repair a desktop phone or request new features.
This service provides support for staff access and configuration needs within the StarRez Residential Management System.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
Supports WSSU’s financial operations through tools like SU Express (procurement), Evision (financial document output), Chrome River (expense reporting), and the Finance Data Mart (reporting and analysis). These services integrate with the Banner Finance system to streamline budgeting, purchasing, and financial management.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
Request support for cable TV services on campus
With this service, you may request the creation, modification, or removal on an online form (Wufoo).
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
With this service, you can request the creation of new Department Group Folder(s), access to existing special department folder(s), archive folders, and file and document retrieval.
Use this form to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, data updates, or modifications to existing Banner processes or configurations.
Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.
A Microsoft Forms-based leave request system that allows employees to submit time-off requests for manager approval. Approved requests can be added to either the manager’s calendar or a shared department calendar for easy tracking.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.