My Recently Visited Services
Use this form to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, data updates, or modifications to existing Banner processes or configurations.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
Fusion manages our University Recreation facilities with powerful, adaptable, and secure recreation management software.
With this service, you may request a comprehensive range of support to ensure efficient and effective communication while operating a Call Center on campus.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
This service helps faculty and staff install software on their devices when administrative access is required.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
With this service, you can request the creation of new Department Group Folder(s), access to existing special department folder(s), archive folders, and file and document retrieval.
This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.
This service provides support for staff access and configuration needs within the StarRez Residential Management System.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
Individuals with Privileged (Administrative) Access are in a critical position of trust and responsibility, as having elevated access to Winston-Salem State University’s (WSSU) sensitive information resources. The purpose of this standard is to provide a method for requesting privileged access for authorized business operations.
We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.
With this service you can request assistance with wired and wireless network connectivity issues, including guest access requests, connecting mobile devices, and other network-related concerns.
For updates to the university website, including: new content, content updates, broken link repairs, spelling corrections, and university search engine optimization (SEO).
This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
With this service, you can request administrative actions to the following Content Management Systems (CMS): Cascade, MyWSSU, Microsoft Sharepoint site.
We employ proactive measures to block websites that are potentially malicious, illegal, or violate University policy. Occasionally, legitimate websites may be unintentionally blocked due to misclassification.
For when you may need a short URL created for printed material and marketing campaigns.
Request access to WebFOCUS and get help creating, updating, or troubleshooting reports to support your data and reporting needs.
This service provides tailored training programs to enhance technical skills and optimize the use of campus technologies. We offer workshops, tutorials, and hands-on sessions to support faculty, staff, and students in effectively using technology tools and resources.
With this service, you can request new service/device, transfer existing services to another WSSU employee, upgrade existing WSSU mobile device, cancel/suspend existing service, and/or request assistance with an issued device.