My Recently Visited Services
Request new hardware technology for employees or departments.
Degree Works is a web-based, degree-auditing and tracking tool which enables students and advisors to evaluate academic progress towards graduation in accordance to College and major requirements outlined in the College Catalog. This tool will allow students to quickly and easily identify which requirements have been satisfied, and which requirements are outstanding.
In addition, Degree Works can be used to perform a “what-if” analysis to determine how current coursework on a student transcript would be used if a different major was selected.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
Support for the learning management systems, Brightspace and Canvas.
RMS is a global leader in providing student housing and conference management software solutions for colleges and universities.
Reset password or unlock account for Banner Rams Online, and email accounts.
Provides installation, troubleshooting and configuration support for WSSU printers.
Email or calendar issues, email account requests, distribution lists, personal or public folders and other email-related issues.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
Employees can request access to the TouchNet system for Marketplace store creation or to have a merchant code created.
Submit request to troubleshoot network connectivity issues & and other network concerns.
Support for all non-Banner applications (hardware, desktop, and specialty).
Provides troubleshooting for WSSU-owned desktop computers, laptops, tablets, and other devices.
This service allows the user to request access to, assistance with, or the creation of existing drives/groups that are typically assigned through Active Directory.
Request assistance with on-campus events and classroom multimedia services.
Request new, transfer existing services to another WSSU employee, upgrade existing WSSU mobile devices, or request assistance with an issued device.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.