My Recently Visited Services
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
With this service, you can request a quote for new hardware technology for university use.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.
This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.
Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.
This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
Fusion manages our University Recreation facilities with powerful, adaptable, and secure recreation management software.
Add new, move, change, repair a desktop phone, request new features, change phone display name, or reset voicemail
Classroom, conference room, and event space multimedia support and troubleshooting
With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk.
The Banner Student module supports the full student lifecycle—from application to graduation—including admissions, registration, academic records, degree planning, and financial aid processing.
Individuals with Privileged (Administrative) Access are in a critical position of trust and responsibility, as having elevated access to Winston-Salem State University’s (WSSU) sensitive information resources. The purpose of this standard is to provide a method for requesting privileged access for authorized business operations.
We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
This service provides tailored training programs to enhance technical skills and optimize the use of campus technologies. We offer workshops, tutorials, and hands-on sessions to support faculty, staff, and students in effectively using technology tools and resources.
With this service, you can request administrative actions to the following Content Management Systems (CMS): Cascade, MyWSSU, Microsoft Sharepoint site.
Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.