My Recently Visited Services

This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.

With this service, you can request administrative actions to the following Content Management Systems (CMS): Cascade, MyWSSU, Microsoft Sharepoint site.

The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk before we purchase a third-party solution.

This service is designed for users to request blockage removal for a desired web site.

Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.

To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.

The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.

This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.

Request assistance with installation, troubleshooting and configuration support for WSSU printers.

With this service, you can request a quote for new hardware technology for university use.

Provide assistance with disconnecting and reconnecting workstations for an office relocation.

If you suspect a computer abuse or security incident, please inform the WSSU OIT Information Security Office using this form. The incident will be directed to the Information Security Team.

With this service, users can request access to cameras located in the university's various academic, administrative and residential buildings.

With this service, you can request assistance with the transmission of files that are greater than 150 megabytes (MB) in total size.

With this service, you can request assistance with the following: Email Folders, Group Drive Folders and OneDrive Folders.

With this service, you can request the creation of new Department Group Folder(s), access to existing special department folder(s), archive folders, and file and document retrieval.

With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).

We employ proactive measures to block websites that are potentially malicious, illegal, or violate University policy. Occasionally, legitimate websites may be unintentionally blocked due to misclassification.

With this service, you may request the creation, modification, or removal on an online form (Wufoo).

For updates to the university website, including: new content, content updates, broken link repairs, spelling corrections, and university search engine optimization (SEO).

For when you may need a short URL created for printed material and marketing campaigns.

With this service, you can request new service/device, transfer existing services to another WSSU employee, upgrade existing WSSU mobile device, cancel/suspend existing service, and/or request assistance with an issued device.

Change phone display name and reset voicemail.

With this service, you may request a comprehensive range of support to ensure efficient and effective communication while operating a Call Center on campus.

With this service, you can request all WSSU available features within the Zoom service.