My Recently Visited Services
Support for the learning management systems, Brightspace and Canvas.
Provides troubleshooting for WSSU-owned desktop computers, laptops, tablets, and other devices.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
To set up your access, you must submit a Profile Access Form to request a bio profile web page
Use this form to request training for the following applications: Adobe Creative Cloud Applications, Cascade,
DocuSign, web browsers (Edge, Safari, Chrome, etc.), Mainsaver, Microsoft 365 Applications, Microsoft Teams,
Qualtrics, RAMTech, and Zoom.
Allows one to request administrative actions in the following content management systems: Cascade, MyWSSU, SharePoint
Equipment checkouts for faculty, staff and students.
Support for all non-Banner applications (hardware, desktop, and specialty).
Report incidents such as spam, phishing attempts, spyware, malware and virus activity.
Request a university website change such as page update/design, broken links and/or misspelled words, request a face-to-face meeting, or request the development of a custom web application.
Submit request to troubleshoot network connectivity issues & and other network concerns.
Reset password or unlock account for Banner Rams Online, and email accounts.
Degree Works is a web-based, degree-auditing and tracking tool which enables students and advisors to evaluate academic progress towards graduation in accordance to College and major requirements outlined in the College Catalog. This tool will allow students to quickly and easily identify which requirements have been satisfied, and which requirements are outstanding.
In addition, Degree Works can be used to perform a “what-if” analysis to determine how current coursework on a student transcript would be used if a different major was selected.
Request assistance with on-campus events and classroom multimedia services.
RMS is a global leader in providing student housing and conference management software solutions for colleges and universities.
Captioning to promote ADA compliance
The service allows the user to request access removal from various systems.
Obtain access to WebFOCUS by completing and submitting the WSSU WebFOCUS Access Request form.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk.
Employees can request access to the TouchNet system for Marketplace store creation or to have a merchant code created.
This service is for anti-virus exclusions for a new or existing application.