My Recently Visited Services
Degree Works is a web-based, degree-auditing and tracking tool which enables students and advisors to evaluate academic progress towards graduation in accordance to College and major requirements outlined in the College Catalog. This tool will allow students to quickly and easily identify which requirements have been satisfied, and which requirements are outstanding.
In addition, Degree Works can be used to perform a “what-if” analysis to determine how current coursework on a student transcript would be used if a different major was selected.
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
Laptop loaner program for WSSU students in good standing.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
With this service, you may request the creation, modification, or removal on an online form (Wufoo).
With this service you can request assistance with wired and wireless network connectivity issues, including guest access requests, connecting mobile devices, and other network-related concerns.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
For updates to the university website, including: new content, content updates, broken link repairs, spelling corrections, and university search engine optimization (SEO).
This service helps faculty and staff install software on their devices when administrative access is required.
With this service, you can request the creation of new Department Group Folder(s), access to existing special department folder(s), archive folders, and file and document retrieval.
Classroom, conference room, and event space multimedia support and troubleshooting
Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.
Request and update to the Banner Module Matrixes to reflect requested security role changes, including the addition, modification, or removal of user access permissions within Banner Admin modules.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.
Add new, move, change, repair a desktop phone, request new features, change phone display name, or reset voicemail
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.