My Recently Visited Services

Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.


Laptop loaner program for WSSU students in good standing.


Request assistance with installation, troubleshooting and configuration support for WSSU printers.


Request security access to Banner system applications.


Use this form to submit requests for Banner-related changes, issues, or support. This includes system errors, access problems, data updates, or modifications to existing Banner processes or configurations.


We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.


Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.


Use this form to request a service account that is needed to run a server, service, or application.


With this service, you may request the creation, modification, or removal on an online form (Wufoo).


To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.


With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.


Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.


This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.


For when you may need a short URL created for printed material and marketing campaigns.


Receive access or support for Xtender BDMS.


With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).


Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.


Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.


This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.


This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.


Request and update to the Banner Module Matrixes to reflect requested security role changes, including the addition, modification, or removal of user access permissions within Banner Admin modules.


Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.


To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.


A Microsoft Forms-based leave request system that allows employees to submit time-off requests for manager approval. Approved requests can be added to either the manager’s calendar or a shared department calendar for easy tracking.


The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.