My Recently Visited Services
This service allows you to submit a request for technology projects, including general technology and digital communications. This submission captures essential project information to aid in the analysis and evaluation process.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
Designed for an individual who is not a WSSU student, faculty member, or staff member and may be granted for a variety of reasons, including contractors who manage WSSU resources, volunteers, visiting faculty, and external research collaborators.
Individuals with Privileged (Administrative) Access are in a critical position of trust and responsibility, as having elevated access to Winston-Salem State University’s (WSSU) sensitive information resources. The purpose of this standard is to provide a method for requesting privileged access for authorized business operations.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk before we purchase a third-party solution.
We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.
Employees can request access to the TouchNet system for Marketplace store creation or to have a merchant code created.
This service provides support for staff access and configuration needs within the StarRez Residential Management System.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
This service provides tailored training programs to enhance technical skills and optimize the use of campus technologies. We offer workshops, tutorials, and hands-on sessions to support faculty, staff, and students in effectively using technology tools and resources.
This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
Fusion manages our University Recreation facilities with powerful, adaptable, and secure recreation management software.
Request access to WebFOCUS and get help creating, updating, or troubleshooting reports to support your data and reporting needs.
Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk.
This service is for anti-virus exclusions for a new or existing application.
This service is for firewall exclusions for a new or existing application.