My Recently Visited Services
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
With this service, you can request all WSSU available features within the Zoom service.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
Classroom, conference room, and event space multimedia support and troubleshooting
With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).
With this service, you can request a quote for new hardware technology for university use.
Laptop loaner program for WSSU students in good standing.
Request Live Webinar and Live Streaming Support. Broadcast live events in real-time over the internet.
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
Request technology or digital communications projects. Submissions capture key details to support review and strategic alignment.
This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.
This service helps faculty and staff install software on their devices when administrative access is required.
Designed for an individual who is not a WSSU student, faculty member, or staff member and may be granted for a variety of reasons, including contractors who manage WSSU resources, volunteers, visiting faculty, and external research collaborators.
Request access to WebFOCUS and get help creating, updating, or troubleshooting reports to support your data and reporting needs.
Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
This service offers expert guidance on selecting, configuring, and optimizing hardware solutions to meet your technological needs. We provide recommendations for purchasing, setup, and maintenance to ensure your hardware investments support your goals effectively.
This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.
Request and update to the Banner Module Matrixes to reflect requested security role changes, including the addition, modification, or removal of user access permissions within Banner Admin modules.
Add new, move, change, repair a desktop phone, request new features, change phone display name, or reset voicemail
Use this form to request a service account that is needed to run a server, service, or application.
Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.