My Recently Visited Services
If you suspect a computer abuse or security incident, please inform the WSSU OIT Information Security Office using this form. The incident will be directed to the Information Security Team.
With this service, you can request assistance with the transmission of files that are greater than 150 megabytes (MB) in total size.
Request access to WebFOCUS and get help creating, updating, or troubleshooting reports to support your data and reporting needs.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.
With this service, users can request access to cameras located in the university's various academic, administrative and residential buildings.
With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
With this service, you may request the creation, modification, or removal on an online form (Wufoo).
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
With this service, you can request all WSSU available features within the Zoom service.
With this service you can request assistance with wired and wireless network connectivity issues, including guest access requests, connecting mobile devices, and other network-related concerns.
We employ proactive measures to block websites that are potentially malicious, illegal, or violate University policy. Occasionally, legitimate websites may be unintentionally blocked due to misclassification.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
This service allows requestors to share their business process or challenge so we can identify applications (if any) in our portfolio that may serve as a solution.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
This service offers support for Microsoft 365 applications, including traditional tools like Word, Excel, and PowerPoint, as well as cloud-based solutions such as Forms, Planner, and OneDrive, among others.
Provide assistance with disconnecting and reconnecting workstations for an office relocation.
This service provides support for staff access and configuration needs within the StarRez Residential Management System.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.
Classroom, conference room, and event space multimedia support and troubleshooting