My Recently Visited Services
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
Individuals with Privileged (Administrative) Access are in a critical position of trust and responsibility, as having elevated access to Winston-Salem State University’s (WSSU) sensitive information resources. The purpose of this standard is to provide a method for requesting privileged access for authorized business operations.
Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
With this service, you can request assistance with the transmission of files that are greater than 150 megabytes (MB) in total size.
Secure remote access solutions enable faculty and staff to connect to campus resources and systems from any location. This service includes VPN access, remote desktop support, and secure connections to university networks, ensuring effective work and collaboration while off-campus.
Request support for cable TV services on campus
For updates to the university website, including: new content, content updates, broken link repairs, spelling corrections, and university search engine optimization (SEO).
With this service, you can request assistance with the following: Email Folders, Group Drive Folders and OneDrive Folders.
The service allows the user to request access to cameras located in the university's various academic, administrative and residential buildings.
Degree Works is a web-based, degree-auditing and tracking tool which enables students and advisors to evaluate academic progress towards graduation in accordance to College and major requirements outlined in the College Catalog. This tool will allow students to quickly and easily identify which requirements have been satisfied, and which requirements are outstanding.
In addition, Degree Works can be used to perform a “what-if” analysis to determine how current coursework on a student transcript would be used if a different major was selected.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
Classroom, conference room, and event space multimedia support and troubleshooting
Request assistance with installation, troubleshooting and configuration support for WSSU printers.
We employ proactive measures to block websites that are potentially malicious, illegal, or violate University policy. Occasionally, legitimate websites may be unintentionally blocked due to misclassification.
Request technology or digital communications projects. Submissions capture key details to support review and strategic alignment.
With this service, users can request access to cameras located in the university's various academic, administrative and residential buildings.
With this service, you may request a comprehensive range of support to ensure efficient and effective communication while operating a Call Center on campus.
With this service, you can request access to Cascade in order to update and maintain your directory profile/bio on the university website (wssu.edu).
With this service, you can request administrative actions to the following Content Management Systems (CMS): Cascade, MyWSSU, Microsoft Sharepoint site.
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
Our Advancement Services Office provides community and philanthropic partners seeking stewardship information and impact data.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.