My Recently Visited Services
To set up your access, you must submit a Profile Access Form to request a bio profile web page
Use this service to reset your email/account password or unlock your account via the RAM Access Management Portal. This service does not reset or unlock Banner accounts.
Request new hardware technology for employees or departments.
Obtain access to WebFOCUS by completing and submitting the WSSU WebFOCUS Access Request form.
Provides troubleshooting for WSSU-owned desktop computers, laptops, tablets, and other devices.
Reset password or unlock account for Banner Rams Online, and email accounts.
A Microsoft Forms-based leave request system that allows employees to submit time-off requests for manager approval. Approved requests can be added to either the manager’s calendar or a shared department calendar for easy tracking.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk.
Employees can request access to the TouchNet system for Marketplace store creation or to have a merchant code created.
This service is for anti-virus exclusions for a new or existing application.
This service is for firewall exclusions for a new or existing application.
Request new, transfer existing services to another WSSU employee, upgrade existing WSSU mobile devices, or request assistance with an issued device.
Live Webinar & Live Streaming
This service is designed for users to request blockage removal for a desired web site.
Zoom Health is a version of the web conferencing platform that is used for HIPAA-compliant audio and/or video conferencing.
Captioning to promote ADA compliance
Use this form to submit a technology project request (general technology and digital communications technology). This submission will capture the initial project information and will assist us with the analysis and evaluation process and if applicable provide IMC with information surrounding necessary marketing needs.
Use this form to request training for the following applications: Adobe Creative Cloud Applications, Cascade,
DocuSign, web browsers (Edge, Safari, Chrome, etc.), Mainsaver, Microsoft 365 Applications, Microsoft Teams,
Qualtrics, RAMTech, and Zoom.
Support for the learning management systems, Brightspace and Canvas.
The service allows the user to request access to cameras located in the university's various academic, administrative and residential buildings.
The service allows the user to request access removal from various systems.
AdmissionPros is WSSU’s customer relationship management (CRM) system used to manage all aspects of the recruitment and enrollment cycle. This service request can be used to report problems or submit requests related to the AdmissionPros system.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.