My Recently Visited Services
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
With this service, you may request the following services for University-owned computers, devices, and computer accessories: setup, improve performance, remove computers, computer lab setup, request equipment for a new hire, and/or report an issue.
This service provides tailored training programs to enhance technical skills and optimize the use of campus technologies. We offer workshops, tutorials, and hands-on sessions to support faculty, staff, and students in effectively using technology tools and resources.
This service is for firewall exclusions for a new or existing application.
The service is designed to allow requestors to either request access to Adobe Creative Cloud and Adobe Sign or receive assistance in troubleshooting any issues encountered while using these applications.
We provide support for IT-managed applications essential to your work, learning, and campus operations—including installation, troubleshooting, access, and general guidance.
Change phone display name and reset voicemail.
The HECVAT is a questionnaire framework specifically designed for higher education to measure vendor risk before we purchase a third-party solution.
With this service, you can request new service/device, transfer existing services to another WSSU employee, upgrade existing WSSU mobile device, cancel/suspend existing service, and/or request assistance with an issued device.
This service address all support related to: new server creation, server administration, monitoring, client access, and data backups.
With this service, you can request administrative actions to the following Content Management Systems (CMS): Cascade, MyWSSU, Microsoft Sharepoint site.
With this service, you may request the creation, modification, or removal on an online form (Wufoo).
This service allows you to submit a request for technology projects, including general technology and digital communications. This submission captures essential project information to aid in the analysis and evaluation process.
With this service, you can request assistance with the following: Email Folders, Group Drive Folders and OneDrive Folders.
Classroom, conference room, and event space multimedia support and troubleshooting
With this service, you can request a quote for new hardware technology for university use.
25Live® enables event planners and academic schedulers to search dates and venues and schedule campus space and resources all in one program. 25Live enables automatic posting of your scheduled events to e-calendars and displays throughout your campus.
Request a new RAMCard, troubleshoot issues with your existing RAMCard, request building access, or request general information on RAMCard usage.
With this service, you can request the creation of new Department Group Folder(s), access to existing special department folder(s), archive folders, and file and document retrieval.
Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.
Report incidents such as spam, phishing attempts, spyware, malware and virus activity.
This ticket is used to request temporary administrative permissions to install/update applications not managed by the university.
To request access to IBM SPSS Statistics, IBM SPSS Amos, and Wolfram Mathematica for personal device usage only.