Knowledge Base

Categories (14)

Articles (6)

RamFax Web UserGuide

Instructions for sending fax from your pc.

SPSS v26 and Big Sur compatibility issue

Installation of IBM SPSS on Macs running Big Sur.

Zoom Cloud Retention Guidelines

Due to an unprecedented use of Zoom and exponential growth of cloud recording storage, a retention period for retaining Zoom cloud recordings has been planned for fall 2022. Effective October 1, 2022, Zoom cloud recordings will be retained for 120 days from the time the recording was save in the cloud. The OIT (Office of Information Technology) is asking all Zoom users to voluntarily manage their cloud recordings to help reduce cloud storage space.

Zoom Error 5003

There are 2 types of Zoom accounts - the Free Zoom and the Company Zoom. The free Zoom is not tied to any organization other than Zoom. The Company Zoom is a paid service used by organizations where its users get access to premium features and services that Zoom provides to paying customers and corporate accounts. For corporate users, you will have to log into the Zoom domain for your premium account.