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To instruct the Office of Information Technology’s project managers and project leads on the common project management methods used in OIT.
This article will provide answers to your questions regarding the completion of the ticket request form.
This article provides detailed instructions and examples to complete the Project Handover.
This article provides detailed instructions and examples to complete the Close Out documentation for the project.
A quick reference guide on how to navigate RAMSupport Client Portal’s project folder within the Project Portfolio Management (PPM) as a team member (resource).
Instructions on how to navigate the Plans menu, create a card wall plan, edit a card wall plan, create a waterfall plan, edit a waterfall plan, import a waterfall plan.
Instructions on how to navigate the Feed menu and Issues menu, to include creating a new issue, viewing assigned issues, and updating an issue.
Instructions on how to navigate the Links menu.
An overview on how to sign into RAMSupport Service Portal, set up a desktop, and navigate a desktop.
Instructions on how to navigate the Briefcase menu.
Instructions on how to navigate the Resources menu, adding a resource, removing a resource, changing the manager or alternate manager.
To instruct the Office of Information Technology’s project managers and project leads on the use of the TDX-PPM system.
An overview of the project management application as an initiative of defining the knowledge, skills, tools, and techniques to meet project activities and requirements.
A project management overview of creating and evaluating a proposed project during the intake phase and taking the project through the approval process.
A project management overview to accomplishing project objectives through the application and integration of project management processes.