 Training Articles

The ticketing system is fairly intuitive. It just requires patience and bit of reading. However, once you have submitted a ticket or two it will become second nature.

The purpose of this guide is to provide Supervisors, Department Chairs, and other roles that are required to provide approval on service requests created in the RAMSupport system to departments including the Office of Information Technology, Human Resources, Enrollment Management, Facilities, etc.

This article shows users how to setup the KnowBe4 Mobile Learner App on their Android or iOS devices.

This article explains how to schedule an appointment with the help desk through QLess.

DUO Two Factor Authentication FAQ

By federal law, all videos published by Winston-Salem State University, must be closed captioned and accessible to the hearing impaired. How you choose to caption your video will likely depend on how you create your video and how you intend to host the video. Learn more about your options in this article.

While the Winston-Salem State University public-facing website’s primary focus is our prospective students, alumni, and donors we have not forgotten about Faculty.