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This article shows students how to report suspicious emails using the Phish Alert button in the Outlook App

This guide provides a straightforward process for requesting application privilege elevation, ensuring users can easily navigate the necessary steps on the university's support portal. By following this guide, users can effectively request elevated privileges to install or update applications. It also highlights essential tips for tracking the request and obtaining assistance, making for a better experience

The purpose of this guide is to provide Supervisors, Department Chairs, and other roles that are required to provide approval on service requests created in the RAMSupport system to departments including the Office of Information Technology, Human Resources, Enrollment Management, Facilities, etc.

This article depicts the new User Account Control prompt and the ticket to request temporary privileges to run the application.

This Article describes and depicts how External users will setup and use the Ramproof Secure Mail Dashboard.

RAMProof secure email encryption allows internal users to send encrypted emails out of the organization. This method encrypts the email enhancing protections with sensitive information sent outside of the organization. This is also required for any data considered confidential, such as a social security number, Medial information, or transmission of data protected by FERPA.

This article show and describes the key differences between Proofpoint Secure Mail and our new provider Cisco Secure Mail.

Instructions on managing existing devices or adding new devices to your RAMID+ DUO account.

This article covers the purpose and scope of DUO's Remembered Devices in WSSU's IT Environment.

This article details setting up and using your Dashlane for Business Password Manager. We have partnered with Dashlane to provide an easy way to secure your accounts while conveniently recalling saved passwords from a securely stored space on all your devices.

This article shows users how to setup the KnowBe4 Mobile Learner App on their Android or iOS devices.

DUO Two Factor Authentication FAQ