RamFax Web UserGuide

RamFax Web User Guide

If you require a fax number to receive faxes please submit a RamTech ticket request.  The inbound faxes will be delivered to your email.

Creating a fax using RamFax web application

1.   Open up your preferred Internet browser and navigate to the RamFax site using the following URL:

  RamFax

2.    You are then prompted to log in to the site using your network username and password.

 3.    After logging in successfully, click on the  button on the top left to access the web fax compose page.

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4.   Fill out the fields under the Recipients, Cover Sheet, and Attachments sections.

         □    Recipients              

                    •  Name – Name of the person who will receive the fax.

                        •  Company – Name of the company the recipient works for.

                        •  Fax (Required) – Fax number that the attachments will be sent to.  When faxing to

                            numbers off campus you must precede the number with a 9.     

           □   Cover Sheet

                    •  Style – The format for the cover sheet of the fax. This can be set to “Basic01.cse” or

                            use another cover sheet in the list made available to your profile. Contact the Service

                            Desk to submit a request for another cover sheet to be added.

                         •  Subject – The heading for the fax that will be sent out.

                         •  Comment – Any additional details that may want to be provided alongside the fax

                              (i.e. Attention To: ).

            □   Attachments

                      •  This section is reserved for the documents that will be faxed over. You can drag and

                               drop items in the provided section or click on the  button to search for

                               documents on your computer.

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5.   Confirm that the fax is filled out correctly and is showing as expected by clicking on the  button. Once you have looked over the preview, you can click on the back button to return to the web fax compose page if changes are needed or click on the Submit button to send the fax out.

Click on the button to make changes to the information in the From fields of the cover sheet.

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6.   The time for the fax to complete the transmission will depend on the number of documents being

       faxed over. To check on faxes that you have received or sent out, you can check on the Inbound

        history and Outbound history folders.

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Details

Article ID: 153194
Created
Thu 7/27/23 12:22 PM
Modified
Thu 9/28/23 7:03 PM