Service Overview:
We provide comprehensive support for OIT-managed applications that are essential to your work, learning, and campus operations. These applications play a critical role in supporting academic, administrative, and operational activities across the university. Our team is committed to ensuring these tools are properly installed, configured, and maintained, and that users have the access and assistance they need to use them effectively.
Below is a comprehensive list of OIT-supported applications. Please note that some widely used applications such as Adobe, Microsoft Teams, WebFOCUS, and Xtender are supported through their own RAMTech service request forms due to the high volume of support requests and the need for greater visibility.
| Academic & Instructional |
Administrative & Business Systems |
Security, Infrastructure & Device Management |
- EAB (Navigate, Academic Performance Solution)
- IBM Amos
- IBM SPSS
- LinkedIn Learning
- Maxient
- Medicat
- Panopto
- Respondus 4
- Respondus LockDown Browser
- SAS
- Titanium Schedule
|
- Alertus
- Automic
- Cerberus FTP
- CS Gold
- Dashlane Password Manager
- Legal Files
- Millennium
- MyWSSU
- QS1
- RAMPrint
- RAMSupport (TeamDynamix)
- SmartDraw
- Southern Software
- T2
- Toad (Oracle)
|
- Axis TV
- Cisco Secure Client
- Cisco Secure Endpoint
- Cisco Umbrella
- Deep Freeze
- JAMF Connect
- McAfee Antivirus
- Tanium Self-Service Client
- Windows OS
|
Available To:
Faculty, Staff, and Students
Getting Started:
Click on the Request Service button located to the right.