Multimedia, Communications and Collaboration

WSSU's IT department offers robust communication and collaboration tools to keep the campus community connected and productive. This service includes email, wireless connectivity, telephony, video conferencing (Teams, Zoom), and live webinar support. Whether for academic collaboration or administrative efficiency, these services are designed to enhance communication, foster teamwork, and support virtual and in-person interactions across the university.

Categories (1)

Voice

Request phone and voicemail updates, desktop phone changes or repairs, Jabber softphone, mobile device services, and call center support.
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Services (8)

Cable TV Programming Service

Request support for cable TV services on campus

Classroom/Conference Room & Event Audio/Video

Classroom, conference room, and event space multimedia support and troubleshooting

Digital Signage Request

Request digital signage services to promote announcements, events, or information. Upload your content and select your desired building, display type, scheduling, start and end dates, preferred location, and any special instructions.

Email & Calendar Support

Request services or report issues with email, calendar, account requests, distribution lists, and other email-related issues.

Live Webinar & Live Streaming

Request Live Webinar and Live Streaming Support. Broadcast live events in real-time over the internet.

Microsoft Teams

Microsoft Teams is the hub for teamwork, where people can actively connect, communicate and collaborate in real time to complete daily tasks.

Wireless and Wired Network Connectivity

With this service you can request assistance with wired and wireless network connectivity issues, including guest access requests, connecting mobile devices, and other network-related concerns.

Zoom

With this service, you can request all WSSU available features within the Zoom service.