This is a training manual that provides an EPS project manager the information needed to navigate and use the Project Management process within the associated portal.

References: Enterprise Projects & Services (EPS) TDX-PPM Workbook

Articles (8)

Quick Reference Guide: Team Member Navigation

A quick reference guide on how to navigate RAMSupport Client Portal’s project folder within the Project Portfolio Management (PPM) as a team member (resource).

Work Instruction I: Login & Set up

An overview on how to sign into RAMSupport Service Portal, set up a desktop, and navigate a desktop.

Work Instruction II: Project Menu Navigation

Instructions on how to navigate the Project menu, Project Details menu, General menu, and Project Dates menu.

Work Instruction III: Resource Navigation

Instructions on how to navigate the Resources menu, adding a resource, removing a resource, changing the manager or alternate manager.

Work Instruction IV: Card Wall & Schedule Plan Navigation

Instructions on how to navigate the Plans menu, create a card wall plan, edit a card wall plan, create a waterfall plan, edit a waterfall plan, import a waterfall plan.

Work Instruction V: Feed & Issues Navigation

Instructions on how to navigate the Feed menu and Issues menu, to include creating a new issue, viewing assigned issues, and updating an issue.

Work Instruction VI: Briefcase Navigation

Instructions on how to navigate the Briefcase menu.

Work Instruction VII: Links Navigation

Instructions on how to navigate the Links menu.