Provides troubleshooting for WSSU-owned desktop computers, laptops, tablets, and other devices.
Request new hardware technology for employees or departments.
Equipment checkouts for faculty, staff and students.
Provides assistance with disconnecting and reconnecting workstations for an office relocation.
Provides installation, troubleshooting and configuration support for WSSU printers.
Provides support for the university's virtual desktop environment, including requests for remote access to WSSU resources through VDI.
Server administration, monitoring, client access, and data backups. Also for new server requests.