Voice

Request phone and voicemail updates, desktop phone changes or repairs, Jabber softphone, mobile device services, and call center support.

Services (3)

Call Center Services (Configuration and Reporting)

With this service, you may request a comprehensive range of support to ensure efficient and effective communication while operating a Call Center on campus.

Campus Phones Moves, Adds, Changes, Repairs, and Voicemail Support

Add new, move, change, repair a desktop phone, request new features, change phone display name, or reset voicemail

Mobile Device Service

With this service, you can request new service/device, transfer existing services to another WSSU employee, upgrade existing WSSU mobile device, cancel/suspend existing service, and/or request assistance with an issued device.