Service Overview:
With this service, you may request a comprehensive range of support to ensure efficient and effective communication while operating a Call Center on campus.
- Inbound and Outbound Call handling
- Device and Accessory Support
- Application Support
- Reporting and Analytics (call volume, custom reports)
- Quality Assurance (call monitoring, training)
Available To:
WSSU Faculty and Staff
Getting Started:
Click the "Request Service" button to get started