LMS Support Request (Canvas/Brightspace)

 

Service Overview:

Use this service to add/remove an individual to a course shell*, request departmental or developmental course shells, and/or request other services related to the Brightspace and Canvas learning management systems.

Before beginning your service request, the information provided below may assist you with your request.

Brightspace and Canvas Resources
Brightspace  Brightspace Community - Get help from Brightspace users and experts, access blogs and peruse the FAQs, 24/7.
Canvas

Canvas Student Support Hotline- 24/7: 1-866-445-3833

Canvas Student Chat 

Canvas Faculty Support Hotline- 24/7: 1-833-770-2848

Canvas Faculty Chat 

*With regards to adding users to Banner-generated Canvas course shells, this service applies to users identified as Teacher Assistant or Teacher Assistant without Grades. User account requests for students and teachers can be addressed in services found in the Registration Central.

 

Getting Started:

Click on the Request LMS Support button, located to the top right.