Remote Access Using Virtual Desktop Infrastructure (VDI)

Virtual Desktop Infrastructure (VDI) Access Instructions

 

 

VDI is a system supported by WSSU that allows a user to access campus from a remote location.  When a user utilizes a remote VDI desktop, they are working with a Windows PC as if they are on campus.  This VDI desktop is a standard desktop with access to applications such as Office 2016. This will allow access to network drives such as G: and H:, but not to files stored on your local campus computer.

  1. You must first submit a RAMTech ticket at: https://ramtech.wssu.edu.
  2. Once you are approved you can access by the following method:
  3. VDI Client Download to your home PC or laptop:
    • The link to download the client is https://view.wssu.edu.
    • Once there, select VMWare Horizon Client.
    • Next you will choose the client appropriate for your home computer. There are clients for Windows, Mac, Linux, iOS , or Android.
    • During the client install you will be asked for a server name. This is view.wssu.edu.
    • Once the client is installed, select this server view.wssu.edu.
    • Login in with your normal credentials.
  4. HTML Access: This is the quickest way to access the VDI environment by using a browser.  
    o    Open a browser (i.e. Google Chrome, Internet Explorer or FireFox  and navigate to https://view.wssu.edu.
    o    Select VMware Horizon HTML Access.
    o    This takes you to a login screen where you use your RAM ID username and password.
    o     Please note that you will not be able to print to a locally attached printer while using HTML access.  You can print to WSSU networked printers.
     

Desktops can be customized however you like while you are logged in but it will revert back to its normal state once it disconnects.

For installation questions, please call Technology Support Services at 336-750-3431. 

 

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