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Captcha Error on Epay Screen
Captcha Error on Epay Screen
Tags
banner
Purpose:
Captcha in the Epay system
Getting Started:
A student may receive an error with Captcha in the Epay system. To correct the problem, have the student clear their Cache. The ticket number associate with this case is 18261494.
On your computer, open
Chrome
.
At the top right, click More(ellipses button)
Click More tools
Clear
browsing data.
Click the Advanced tab.
For time range, select All time.
Check all boxes
Click
Clear
data.
Completely close all Chrome browsers.
Try again
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the RAMTech Portal knowledge base.<br /><br /><a href="https://ramsupport.wssu.edu/TDClient/1810/Portal/KB/ArticleDet?ID=136530">https://ramsupport.wssu.edu/TDClient/1810/Portal/KB/ArticleDet?ID=136530</a><br /><br />Captcha Error on Epay Screen<br /><br />A student may receive an error with Captcha in the Epay system. To correct the problem, have the student clear their Cache. The ticket number associate with this case is 18261494. KB Clearing the Browser Cache The Internet browser (ex. Chrome) stores certain information to increase performance when visiting websites. There are times, however, when cached files will cause errors in Banner 9 Admin Pages. For example, if the stored content is old and the application has been recently upgraded.