RAMPROOF – Email End User Digest

Tags RAMPROOF

End User Digest

Emails that are suspected spam will be sent to your email quarantine folder.  Every day, you'll receive a daily digest email.  Please review the instructions and information below on managing your suspected spam messages. 

 

Example Email Image

Image shows an example of an End User digest with a list of emails that were caught by our email security filter

Instructions for email management

  1. Click hyperlink text "your email quarantine" as shown in the image above.
  2. Sign-in if prompted and bookmark the link.
    1. Tip: The link never changes.  You can visit your quarantined emails anytime during the day to view messages as they arrive each day.  
  3. Select any emails that are considered safe and choose an action in the drop-down as shown in the image below.

Image show how to select the check box on the emails and then choose an action to apply to the email

 

Action Explanation

  1. Release will allow the email to continue to your mailbox, but future messages from that sender will still go to your quarantine folder.
  2. Release and add to the safelist will allow the email to be delivered and prevent all future emails from that sender from going to your quarantine folder. 
  3. Delete will delete any messages from your quarantine folder.  Messages in this folder are deleted after 14 days regardless. 

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