Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
RAMTech Portal
Sign In
Search
RAMSupport
RAMTech
Services
Knowledge Base
More Applications
Service Catalog
Accounts, Passwords & Access Requests
Password Services
Technician Assisted Account Services
Technician Assisted Account Services
Show Help
For All Fields
Hide Help
For All Fields
This page lets you open a ticket with the help desk for account related issues, including; password reset and unlock services for Banner ID, Ram ID, and Duo: Two Factor authentication issues.
Room Number
Provide the room number in which the issue is located
Password Type
Password Type
Banner Rams Online
Ram ID (WSSU Network Account)
Duo - Two factor authentication
Local Account - User accounts that can be used only on this machine.
Student Multi-Factor Authentication
Other
Ram ID (ex: smithj)
In detail please provide a description of your issue.
Please explain the password type in which you need assistance.
Please explain the password type in which you need assistance.
Banner Rams Online User ID
Password Actions
Password Actions
Reset Password
Unlock Password
If Password Reset/Unlock Request is not your assigned account, please give an explanation for the request.
If Password Reset/Unlock Request is not your assigned account, please give an explanation for the request.
Please enter the best phone number to reach you.
Please enter the best phone number to reach you.
Please provide your non-WSSU email address (to be used, if we are unable to reach you by phone).
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code