To use Jabber on your mobile device, you will first need to make sure that a Jabber Profile has been created. To do so, navigate to https://uctools.wssu.edu/selfservice/ and log in using your WSSU credentials. Upon logging in, you will see the following –
Your name, along with your default phone number should appear. If the default number is incorrect, prior to taking any additional actions, this information must be updated by using the following link; https://ramsupport.wssu.edu/TDClient/3161/Portal/Requests/TicketRequests/NewForm?ID=XxE8UwiICPk_&RequestorType=Service
If the name and phone number information is correct, then you can proceed. Simply press the 
Icon for the device you wish to use. Once completed, it will change to a
icon indicating that there is a profile for the device you wish to use on the phone network. Once that is completed, you may then use the QR code to download the appropriate software package for the device you wish to use.
(Note: If you download the application and launch it BEFORE clicking on the appropriate application; it will not work properly and will have to be uninstalled and reinstalled afterwards.)Once installed, Open the application.
You will be prompted to input your username@company. Input your username@wssu.edu and then press ‘Continue’ to move forward. You will then be prompted with a Certificate Verification. Press ‘Continue’ to accept the certificate. This must be accepted.
Apple users will see a different screen, but will need to Accept it regardless. 
The login will then reset and prompt for your username and password. In this screen, only enter your RAM ID, followed by your password. This will be what the application requests in the future.
You will be then prompted to allow access to certain features and services on your phone. In order for Jabber to work correctly, you will need to authorize all of them. It is up to you to decide to allow Biometric Authentication; if the application prompts you for it. Everything else will need to be be accepted.
The row of buttons at the bottom will allow you to access your Contacts (if shared), Chats (not used), Calls (This does not pull call history from your desk phone), Meetings (not used), and Voicemail.
To make a call, tap the ‘Calls’ 
button at the bottom, then press the blue ‘Keypad’
Icon.
iDevice users will need to, instead of pressing the blue ‘Keypad’ 
icon, at the top of the page swipe from ‘Recents’ to ‘Keypad’.
Input the number you wish to dial. Please keep in mind this functions as if you were using your phone on-campus, so the same dialing rules apply. (9 to get out, followed by the full number you wish to dial; or the 4 digit extension of a user on-campus).
Once the number is typed, press the 
icon to make the call. Once in the call, you can use the icons at the bottom of the screen to control the phone call. 
To end the call, use the 
icon.