Viewing of the Status of Submitted Tickets

Purpose:

This article shows users how to view a list of their submitted tickets, as well as check the ticket status.

Getting Started:

On the Enrollment Management, Finance & Administration, Human Resources, or RAMTech portal, click on Services.
On the Service Catalog page, click Ticket Requests.
The Ticket Requests page will appear.
In the Status Class field, check the box of each status your associated tickets may have.
Click the Search button. All of your associated tickets, based on the selected status class, will appear.
After which, click on the name of the ticket to open it and review its content.