Purpose:
This article will explain what a service tag is and various ways to find it on your machine.
Getting Started:
What is a Dell Service Tag?
A Dell Service Tag is a unique identifier that comes with each Dell product. This 7-character alphanumeric code is like the 'fingerprint' of your Dell device. The help desk may ask for it so they can locate information for the machine or remote into it. So feel free to include it if you submit a RAMTech ticket.
1. Physical Label on the Machine
WSSU places barcode labels on the machines to make them easier to identify. This label often contains the service tag, and you'll typically find it on the bottom of laptops or the side or back of desktops.
Examples:
2. Command Prompt
- Press the Windows key, type "cmd" into the search bar, and press Enter to open the Command Prompt.
- Enter
wmic bios get serialnumber.
- The service tag will appear as the 'Serial Number'.
3. PowerShell
- Press the Windows key, type "PowerShell" into the search bar, and press Enter to open PowerShell.
- Run the command
Get-WmiObject -Class Win32_BIOS | Select-Object SerialNumber.
- The service tag will be displayed under 'SerialNumber'.
4. Windows System Information
- Open the 'Run' dialog (Windows key + R).
- Type
msinfo32 and hit Enter.
- Navigate to 'System Summary', and the service tag should be listed as 'System Serial Number'.
5. Original Packaging and Invoice
If you have the original box or invoice that came with your Dell machine, the service tag is often printed on it.