Service Overview:
The Student Housing Maintenance Request service allows residents to report maintenance concerns in their assigned housing space so issues can be addressed promptly and safely. Requests are reviewed by the Housing Facilities team and prioritized based on urgency, impact to health and safety, and operational needs.
Residents should submit a request under the category that best describes the issue:
- Appliance – Problems with university-provided appliances such as refrigerators, stoves, microwaves, dishwashers, or washers/dryers.
- Carpeting/Flooring – Issues including damaged carpet, loose tiles, warped flooring, or other floor surface concerns.
- Doors/Locks – Malfunctioning or damaged doors, locks, handles, or access hardware affecting room or unit security.
- Electrical/Lighting – Electrical outages, non-functioning outlets, light fixtures, switches, or related electrical concerns.
- Heating/Air Conditioning – Problems with temperature control, heating, air conditioning, or ventilation systems.
- Mold/Mildew – Visible mold or mildew growth, musty odors, or moisture-related conditions that may indicate a potential environmental or air quality concern.
- Pest Control – Presence of insects, rodents, or other pests within residential spaces, including sightings, infestations, or related concerns requiring treatment.
- Plumbing/Water – Leaks, clogs, low water pressure, running toilets, or other water-related issues.
- Trash – Overflowing trash areas, missed pickups, or sanitation concerns in residential spaces.
- Other – Maintenance issues not covered by the categories above that still require Facilities review.
Submitting accurate details and selecting the correct category helps ensure timely response and resolution. Emergency issues impacting safety or property should be reported immediately through designated emergency channels.
Available To:
Students
Getting Started:
Click the Start Maintenance Request button located on the right.