Project Handover

Project Information

Provide relevant project identification and information.

Example:

Project Name

• MyWSSU Migration to Pathify

Customer Name

• WSSU Student Population

Project Manager

• Dr. W. K. Bulls II

Technical Lead

• Mr. Cuthrell Johnson

Project Description

• MyWSSU student portal is currently supported by Ellucian which is entering end-of-life. The University has selected the vendor Pathify to migrate the MyWSSU student portal with their platform.

System Details

The system details should provide a detailed outline of all aspects of the information system, including all related activities, resources, software, hardware, and deliverables.

Example:

Application Name

• MyWSSU

Application Version

• 1.0

Login Methods (Choose One):

• Ethos
• LDAP
• AD
• SAML/Shibboleth

End Users (Campus and/or Guests)

• Students
• Page Content Managers
• Announcement Managers

Security Approval/Restrictions/Guidelines

• Students use Azure with SSO
• Banner data is transferred to Pathify through SFTP
• Provide the MOU document

Data Classification (Choose One):

• Category 1
• Category 2
• Category 3

Application Owner

• WSSU OIT - Application Administration Services area

Functional Admin

• Mr. Cuthrell Johnson

System Admin

• Mr. Cuthrell Johnson

Software Support

• Tier 1 – RamTech/CTS
• Tier 2 – MyWSSU Admins
• Tier 3 – Pathify Vendor

Trainer

• MyWSSU Admins

Is a training provided to Support Center at a level necessary to support customer.

• Yes, Help Center in Pathify
• Yes, CTS
• Yes, MyWSSU admin - Announcement Managers and Page Content

Online Documentation Available (KBs/help files/handouts/links)

• Yes, Help Center in Pathify
• Yes, KB The MyWSSU student portal provides single sign-on access which empowers students to access their WSSU information is a "One-Stop Shop" - https://ramsupport.wssu.edu/TDClient/1810/Portal/KB/ArticleDet?ID=149043

Additional Support Information

• Page Content Managers - All information pages for the new MYWSSU portal have been assigned to the various university agencies/department that bears the responsibility to create, update, modify and delete the content as described by our MyWSSU Portal Governance. MYWSSU administrators are responsible for maintaining the integrity and security; info pages admins are responsible for maintaining page content. 
• Announcement Managers - the document, "MyWSSU Announcements Process Guide 011923.pdf" located in Helpful Hints in the MyWSSU portal, contains the instructions and guidelines for creating announcements in MyWSSU. It also contains the criteria for creating an announcement and how to manage announcements in MyWSSU.  This information is for Admins Only. 
• For campus announcements three categories:
  • Notice - all announcement admins can submit an announcement in this category.
  • Alerts - all announcement admins can submit an announcement in this category.
  • Emergency - only designated emergency personnel can submit an announcement in this category.