Summary
Instructions on how to navigate the Feed menu and Issues menu, to include creating a new issue, viewing assigned issues, and updating an issue.
Body
Feed
The ability to view or edit project feeds (snap-shot of project actions).
- Click Feed on the Navigation menu (see Figure 1).
- Click the Comment button
- Select Feed Type: Edits, Status Changes, or Comments.
- Add/Update Comments
- Click Save
Click Save after all project info entries/updates.
![Figure 1 – Feed](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=280187e0-ee13-4daa-9036-0d4f44d3fec4.png)
![Figure 1 – Feed](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=d2e929ed-25f4-41af-ac32-35025535a6fd.png)
Figure 1 – Feed
Issues
The ability to enter, assign, and view project tasks.
Create New Issue
![Figure 2 – Issues](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=c64b696a-4aee-4b52-a29f-fbf75d515719.png)
![](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=683a7d39-e8fa-4583-ad81-b033c7a3db50.png)
Figure 2 – Issues
- Click Issues on the Navigation menu (see Figure 2).
![Figure 3 – Create New Issue](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=0fc14fe0-45e5-48a1-b6e7-6e197ec55b98.png)
- Click the New button.
- Type a Title (see Figure 3).
- Select the Category (“General” from drop down).
- Select the Priority (Select from drop down).
- Select Status (drop down: Cancelled, Completed, In Process, New, or On Hold).
- Add/Update Description.
- Enter Start Date and Due Date.
- Enter Responsible (*Note: Resource is required).
- Click Save.
*Denotes Required Fields
Click Save after all project info entries/updates.
Figure 3 – Create New Issue
View Assigned Issue
- Click on the Title (of assigned issue).
- Click the Actions button.
- Click Update Take Issue, Convert to Ticket, Move, Delete, Forward or Flag (see Figure 4).
*Denotes Required Fields
Click Save after all project info entries/updates.
![Figure 4 – View Assigned Issue](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=94537824-000d-48df-a19c-706e160443bb.png)
![Figure 4 – View Assigned Issue](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=f6085eb7-8715-4e16-9db0-ae3bb43e3618.png)
Figure 4 – View Assigned Issue
Update Issue
- Click the Title (of assigned issue).
![Figure 5 – Update Issue](https://ramsupport.wssu.edu/TDPortal/Images/Viewer?fileName=845e9bbf-a619-4c1b-a546-e4d9b3fb2c1a.png)
- Click Actions button.
- Select Update.
- Click on New Status.
- Select a Status Cancelled, Completed, In Process, New or On Hold.
- Add/Update Comments.
- Add Notification. (*Note: A Resource must be selected.Select ‘All’ for entire team).
- Browse and select any Attachment(s).
- Click Save (see Figure 5).
*Denotes Required Fields
Click Save after all project info entries/updates.
Figure 5 – Update Issue